WEBSITE PRIVACY POLICY

This Privacy Policy (Policy) stipulates how our company, Australian Target Systems Pty Ltd (“we”, “us” and “our”) is committed to uphold your privacy rights by complying with the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principals (APP) established in that legislation. The Privacy Act sets clear standards for the collection, access, storage, and use of personal information.
We reserve the right to may review and update this Policy from time to time and any adjustments will be incorporated into the updated policy and displayed online.

We collect and hold personal information relating to our clients/customers (you) and to other people and entities associated with you as may be provided or disclosed to us in the course of our business (including via access to any system maintained by us or your conduct on any website maintained by us or through third parties).
Such personal information may include, but is not limited to,

  • Unique usernames and names;
  • Residential addresses, telephone numbers, social media details, email addresses, and other contact information;
  • Health and medical information (physical and mental) including emergency contact information and Medicare and health fund information;
  • Video and audio recordings of individuals;
  • Surveillance and security footage and material;
  • Occupations, employer details and/or place of business;
  • and other sensitive medical information.


Sensitive information can include details or opinions concerning health and associated matters, which encompass an individual’s physical and mental well-being, specific conditions and illnesses, general condition, considerations of safety and personal management, as well as aspects like a person’s racial and ethnic background, religious beliefs that relate to their well-being, sexual orientation, criminal history, genetic data unrelated to health, and biometric data.

From time to time, we may enlist the services of external organisations to perform tasks for us. These tasks may encompass various activities such as addressing customer inquiries or managing transactions. These external entities will be authorised to access just the necessary personal information required to fulfill the designated service. Further, we greatly value the privacy of all our clients, customers, contractors, staff members and related parties. We have taken all reasonable measures to ensure the protection of your sensitive data during its storage and transmission. Our chosen cloud providers maintain industry-standard security protocols and complies with relevant data protection regulations to safeguard your information.

Personal information is collected from you in the following ways:

  • By providing it to us directly;
  • By authorising third parties to provide it to us;
  • By other parties providing it to us either voluntarily or pursuant to compulsory processes we conduct on our client’s behalf.
 

Personal information may be received and held either as electronic data or in hard copy and paper form. We take the security of personal information very seriously.

We secure hard-copy documents carefully in and out of our office. We use cyber-security controls and access to protect electronic records.

All data processed by the business is done on a lawful basis. The purposes for which we collect, hold, use and disclose personal information are:

  • To offer our products and services to you. Unless compelled by law, we will never disclose your personal information without your knowledge and consent;
  • Marketing purposes such as sending you promotional emails or other communications. We will only send marketing information if you have opted to receive such information;
  • To facilitate our internal and external administrative processes including financial and business operations and reporting requirements;
  • To obtain, maintain and comply with our insurance policies; and
  • To comply with applicable laws.
 

Please note that these specifics are exclusively shared with a third-party supplier under circumstances mandated by law, for the procurement of goods or services you’ve acquired, or to safeguard our copyrights, trademarks, and other legal rights. We shall not intentionally disclose any of your personal information to any external party, except for our designated service providers who aid us in furnishing the information and/or services that we offer to you. In the event that we do share your personal information with a service provider, we would only proceed if the said party has consented to adhere to our Policy.

You may access your personal information and seek correction of it at any time by applying in writing. Should you desire to discontinue receiving such information, you can communicate your preference through email or opt-out mechanisms at any time, and your request will be promptly acted upon.
It’s important to note that individual profiles and company details serve no purpose beyond their original intent.

If you require any updating or change to your personal information, you will be formally identified before releasing or amending any personal information.

We are committed to ensuring data breaches are adequately managed and comply with the reporting obligations detailed in the Privacy Act. An exception to reporting for mandatory notification requirements are waived if remedial action can be taken that results in a reasonable person concluding that the access or disclosure is not likely to result in serious harm to any of those individuals.

All staff are responsible for protecting the confidentiality of client information and business information. In accordance with this Policy, our staff will refer any data breaches, or suspected data breaches, to our Privacy Officer as soon as possible.

Where necessary we will disclose personal information to overseas recipients, including a related body corporate.
There may be other occasions when personal information is transferred outside of Australia within our network, or such as when we engage a third party to provide services or an element of the services to you. Generally, this will occur in the provision of services to you and the transfer of this information outside of Australia will have been disclosed to, and authorised by, you as part of the terms of our engagement. When transferring personal information outside Australia within our network, we will comply with the requirements of the Privacy Act that relate to transborder data flows. Where the international transfer of personal information is to countries whose privacy laws may be considered not to provide the same level of protection as Australia, our commitment to safeguard your privacy will not change and remains subject to existing obligations and this Policy.


As part of provision of the services to you we may store your personal information using online or cloud software. The personal information that you provide to us may be transferred to the servers of our software providers as a function of transmission across the internet. By providing your personal information you are consenting to that personal information being transferred to and stored on the servers as set out in this Policy. However, as the third parties who host our servers do not control and are not permitted to access or use your personal information (except for the limited purpose of storing the information), we do not “disclose” personal information to those server hosts, whether or not they are located overseas.


Notwithstanding the above, for the purpose of transparency we advise that the servers of our software providers are currently located in Australia. However, this location may change without prior notice to you. Your personal information may be routed through, and stored on, those servers. If the location of those servers’ changes in the future, we will update this Policy. We recommend that you familiarise yourself with our Policy regularly.
We will use reasonable endeavours to ensure that our server hosts do not have access to, and use the necessary level of protection to safeguard, your personal information and otherwise comply with the APPs. If you do not want your personal information to be transferred to a server in the location listed in the previous paragraph or to any other international locations, you should not provide us with your personal information or use our services.

Our commitment lies in upholding the security, integrity, and confidentiality of the personal information provided through our website. We consistently enhance our security protocols to align with advancements in technology.

If you would like to make an enquiry, or make a complaint regarding your personal information, you can contact our Privacy Officer by emailing info@ats-t1.com

When making a complaint regarding privacy, correspondence should include the nature of the complaint and the proposed outcome that you are seeking. We will endeavour to process and address your privacy concerns within 30 days. If you believe that we have not adequately addressed your complaint, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).


This Policy was last updated on 14 April 2026